Questions? We've got you.

We accept a wide range of major and local payment methods, including Visa, Mastercard, American Express, PayPal and Klarna. The options available to you will be shown securely at checkout.

Where available, instalment options such as Klarna will appear at checkout. Eligibility is determined by the payment provider.

We process orders quickly, so changes cannot always be made. Contact us as soon as possible at customerservices@caddiecouture.com. Our shipping policy asks customers to contact us within 24 hours for order-change requests, but a change cannot be guaranteed once fulfilment has started.

Contact Customer Services immediately. If your order has already entered fulfilment or been dispatched, we may no longer be able to change the address.

Contact us straight away. If we cannot amend it before dispatch, you can use our returns process once the order arrives.

Yes. An order confirmation is sent after checkout. If you can't see it, check your junk folder and confirm the email address used at checkout was correct.

Absolutely. A sale price doesn't mean a lower product standard. Selected lines may simply be reduced as part of a promotion or previous collection.

Mainland UK delivery is normally 1–3 working days after dispatch. Please also allow for order processing; our shipping policy states a typical processing time of 1–2 working days. Bank holidays and carrier conditions can affect timings.

Standard mainland UK delivery is £3.99. Spend over £50 and UK delivery is free.

Yes. Once your order is shipped, you'll receive a dispatch confirmation with tracking information so you can follow its progress.

Tracking can occasionally take time to update. If your parcel is outside the expected delivery window, contact Customer Services and we'll help investigate.

Yes. International shipping is available to supported destinations and is calculated at checkout. Delivery times vary by destination, carrier and local customs.

International orders may be subject to local customs, taxes or import charges depending on the destination. These are determined by the destination country's rules.

We offer hassle-free returns and exchanges within 30 days of purchase. Our website also advertises 30-day free returns, giving you time to make sure your order is right for you.

Email customerservices@caddiecouture.com with your order details and our team will help with the next steps.

Yes, exchanges are available within the 30-day returns period, subject to the replacement size being in stock.

Contact us with your order number and details of the issue. Caddie Couture states a 30-day guarantee on clothing and our team will help resolve the problem.

Our products have a modern, comfortable fit. Always use the size guidance on the individual product page because fit can vary by style. If you prefer a more relaxed feel, consider sizing up.

Selected men's clothing is available up to 4XL. Check the individual product page for the exact sizes currently available.

For a closer fit, choose the size nearest your measurements. If you're between measurements or prefer more room through the body, consider the size up.

No. Please use the women's size guide shown with the relevant product rather than choosing from the men's measurements.

Our designs are created in the UK. From colour direction and patterns to the details that give each collection its identity, the creative process is driven by Caddie Couture.

Materials vary by product, so check the individual product page. Many of our performance garments use polyester and spandex blends designed for stretch, breathability, durability and freedom through the golf swing.

Always follow the care label. For many of our polyester performance garments we recommend a gentle 30°C wash with mild detergent, avoiding bleach and fabric softener, followed by air drying or low heat where the label permits.

High heat can damage performance fibres. Air drying is the safest option. If the care label allows tumble drying, use a low-heat or air-dry setting.

Follow the garment care instructions, avoid harsh chemicals and excessive heat, and turn patterned garments inside out before washing where appropriate.

Our current premium gloves use an AAA Cabretta leather palm for grip and feel, combined with a breathable stretch performance upper for flexibility and comfort.

Choose the hand you actually wear the glove on. A right-handed golfer will usually wear a glove on the left hand; a left-handed golfer will usually wear one on the right hand.

It should feel close and secure without restricting movement, with minimal loose material through the palm and fingers.

Put it on gently, keep your hands clean and dry, remove it between shots when practical and allow it to air naturally after your round. Keep it away from radiators, hairdryers and direct heat.

Gently reshape it and let it dry naturally away from direct heat. Repeated saturation can affect the feel and longevity of leather.